Terms and Policy
Your satisfaction is our primary concern; contact us for more information on our products.
Due to the nature of our products ALL SALES ARE FINAL as we are unable to accept returns and still guarantee purity of products to our customers.
We at Forever Stush do our best to offer you only the highest quality in natural products available. However, we cannot guarantee that any product will be consistent in scent or consistency from one batch to another. These are 'natural products', with NO adulteration or dilution and may vary slightly from previous batches.
Your payment must be done at time of purchasing. We accept Debit, VISA Credit Card, paypal.
All retail orders come with a 15 day money back guarantee. Simply return the merchandise in its original, unused, new condition with the sales receipt and a note stating your reason for return and we'll refund your purchase price. No need to call. Shipping & handling charges are not refundable.
Please check your order carefully BEFORE you check out. We move quickly to fulfill all orders and we cannot make changes if your order has already been packed for shipment. All cancelled orders will incur a 15% cancellation fee.
Incorrect, Damaged or Lost Goods:
Save all contents and packing materials and contact us within 3 business days. If you suspect your package is lost,contact us immediately. Failure to contact us promptly voids any responsibility we may have had.
What information do we collect?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To administer a contest, promotion, survey or other site feature. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
SHIPPING & RETURNS
Free Pick-Up within the Toronto GTA. Contact us to place your order and will give you details regarding your pick-up.
preferred carrier is Canada Post.
Buyer must inspect the products delivered and shall advise Forever Stush of any damage or defect in material within 2 days of receipt of product. If Buyer does not notify Forever Stush in writing within 3 days after receipt by Buyer of any defect, shortage, or other failure to conform to the terms, the Products shipped will be deemed to have been accepted by Buyer as delivered.
Contact us for wholesale information.
All the products on the website are subject to availability. We do not guarantee that all items shown on the website are in stock and are available and ready to ship. Display of an item on the website is not an indication that the item is in stock.
If you have selected an item that is not in stock we will try to contact you as quickly as we can. We will try to do this within 24 hours (except on weekends and statutory holidays when we normally do not work). Accepted orders normally ship within 24 hours of the order being placed on our website except on weekends and statutory holidays when we normally do not work. We do not back order.
The time for delivery of your order varies according to your chosen method of shipment. Forever Stush has no control over the goods once they are shipped and cannot guarantee that your order will arrive within the time specified by your chosen method of shipment.
Due to market fluctuations, prices are subject to change without prior notice.
The prices quoted on the website are subject to change from time to time. The current price shown on the website is the price you will be charged. Any variation to the price shown must be confirmed in writing Forever Stush before your order is accepted by us. The prices shown against each item does not include taxes, postage and packing charges where applicable: these are shown separately.
We will try to make sure that the prices and all other information on the website are accurate but we are not liable for anything that happens due to errors that may appear to the fullest extent permitted by law.
Forever Stush assumes no liability or responsibility for the use of the products sold by us. In purchasing these items Buyer understand the Forever Stush is not permitted to treat illnesses and any information received is intended to help me make informed decisions. Buyer assumes the risk of adverse effects or consequences resulting from the use or misuse of any of this product , suggestions, preparations, or procedures. By purchasing these items Buyer hereby release, hold harmless, and discharge the seller, and all of its officers, employees, agents and suppliers from any and all claims of damages, demands, or actions whatsoever in any manner arising from the use or misuse of the product. This information is not guaranteed to be proven, scientific or clinical but is based on my humble opinions and experiences. This information is provided solely for your general information only. It is in no way intended as medical advice, and should not be depended upon as a substitute for any consultations with qualified health professionals. Forever Stush advises all users to consult their own physician with respect to the safety and efficacy of alternative and complementary treatments.
Please carefully read all information provided on or in the product packaging and labels before using any product purchased on or through this Site.